Under current legislation, we are required to provide you with our Privacy Policy. We encourage you to read this, to ensure you are aware of how we protect the personal information you provide to us.
PRIVACY POLICY
Tomsey Racing (ABN 90 914 963 183) is the supplier for the range of products listed on our web site. You can contact us via email (
admin@tomseyracing.com.au) or by phoning 0427646009.
At Tomsey Racing we aim to provide you with the best possible service and in doing so we are committed to protecting your privacy.
What does “personal information” mean?
Personal information is any information about you that identifies you or by which your identity can be reasonable determined.
What information do we collect and why do we collect it?
When you register on our web site or purchase goods or services from us, you will need to provide us with your personal details, including:
- Identification details such as your name, address (email, mailing address) and contact numbers
We need your identification details to process your purchase to ensure that you receive your requested goods or service and provide you with information about your purchased products from time to time.
When a request for information or a request for support is received, we will ask for details about the your purchase history or other commercial information to establish eligibility.
How do we collect personal information?
We collect information about you through our product purchase process and through request for sales.
How do we use information we collect?
Generally, we only use personal information that we collect from you for the purpose of managing your customer account.
Do we disclose your personal information to anyone?
Tomsey Racing may disclose your personal information in certain circumstances. Generally, we do not disclose your personal information to any third party.
Some examples of parties outside Tomsey Racing , to whom we may disclose your personal information and the reason for disclosure, are:
Occasionally, we are required or authorised by law to disclose your personal information. For example, we may disclose your personal information to the Australian Taxation Office following a direction issued under taxation laws or to a Court in response to a subpoena.
We may disclose your personal information to third parties where you give us written permission to do so (for example, to a sponsor of the customer to retrieve needed logos).
Can you access the personal information we hold about you?
You may request access to any of the personal information we hold about you. A summary of personal information such as name and address details, contact telephone numbers, and e mail address is available to you by calling us on 0427646009.
For security reasons however, we will not give information over the telephone unless the person making the enquiry is able to answer a list of questions to confirm their identity. You cannot access information about any other customer.
Tomsey Racing may retain your personal information for a period of time after you have ceased your relationship with us. When we believe it is no longer necessary to hold your personal information in our archiving system we attend to the secure destruction or deletion of your personal information.
How do we protect your information and ensure it is accurate?
Only authorised staff who are employed under strict confidentiality agreements have access to your personal details.
Dealing with Tomsey Racing via the Internet
You may have concerns about the personal information collected about you online or the security of your personal information that may be exchanged between us online.
Information collected about you online:
The Tomsey Racing Website provides a number of services to you. Information collected via paypal and shopping cart is used for completion of order.
Who should you contact if you have any questions regarding our Privacy Policy?
We have appointed a dedicated Privacy Officer to answer your queries relating to your privacy. Contact details appear below:
T: 61427646009
F: 61749 550527
E:
admin@tomseyracing.com.au
Write to:
Tomsey Racing
PO Box 3638
Mackay QLD AUSTRALIA
Can you complain about a breach of your privacy?
If you believe that we have not protected your personal information as set out in this Privacy Policy you may lodge a complaint with us in any of the following ways:
T: 61427646009
F: 61749 550527
E:
admin@tomseyracing.com.au
Write to:
Tomsey Racing
PO Box 3638
Mackay QLD AUSTRALIA
What if you are not satisfied with our response?
If you are not satisfied with the result of your complaint, you can refer your complaint to the Federal Privacy Commissioner.
You can contact the Australian Federal Privacy Commissioner by:
T: 1300 363 992
Write to:
Director of Complaints
Office of the Federal Privacy Commissioner
GPO Box 5218
SYDNEY NSW 1042